Pickit4 not recognised

[colin382]

I use the Workshop compiler and a Pickit4 for programming. When I came back to C and the CCS compiler after a time away, I plugged in the Pickit4 and it just worked, no problem.
When a problem cropped up and the programmer failed to program. I concluded the programmer was at fault and bought another Pickit4. However, with this one the compiler firstly wants to know how it is connected (USB) then complains that there is another program already connected to the programmer (there isn't), and I have to exit the program and click retry. So basically useless at present.

In the "more details panel" I read:
Software version 5.068
v5.68 of C:\Program Files\(x86)PICCW\dll\CCSICD.dll
v5.68 of C:\Program Files\(x86)PICCW\dll\CCSICDU.dll
INF File *
Active Debugger: ICD-USB: 5.068
Debugger DLL: ccsicdu

I'm using PICCW, version 5.094 with a PIC18LF24K22.
The new Pickit4 is serial BUR210574366.

My problem now seems to be with my prototype hardware, the old PicKit4 works with an earlier very similar design on the same chip. So this post is an attempt to get some value from the second programmer.

[PCM programmer]

MPLAB X has a feature to reset the Pickit 4 to its original factory state.
This might fix your non-working Pickit 4. See this page for instructions:
https://microchipsupport.force.com/s/article/PICkit4-or-MPLAB-SNAP-appears-to-be-dead

[colin382]

Thanks for your interest in this problem.
I read the link you provided, but it doesn't really match my problem.
The LED does light, neither the good or bad Pickit4s show in Device Manager and I would rather not get involved with MPLAB X.

Also, the new device is brand new yesterday, so should already be at default.

The good news is that I have the original Pickit4 working again- there was a flaky connection at PGD on the prototype.

In case anybody else reads this, I made two errors in the original post: I am using compiler version 5.94, and the chip is a 18LF25K22.

[PCM programmer]

[asmallri]